FAQs
Frequently Asked Questions – Adeline
💎 1. Is Adeline’s demi-fine jewellery durable?
Yes! Adeline’s demi-fine jewelry is crafted using surgical-grade 316L stainless steel and finished with 18K thick PVD gold plating, ensuring exceptional durability and shine. Our pieces are designed for everyday wear and can handle the demands of modern life without tarnishing easily.
🌿 2. Is Adeline jewelry safe for sensitive skin?
Yes, all Adeline pieces are hypoallergenic and nickel-free, making them safe for sensitive skin. We use skin-friendly materials and finishes to ensure irritation-free wear for most individuals.
🧼 3. How do I care for my gold-plated and demi-fine jewelry?
To preserve the shine of your gold-plated jewelry, store it in a dry, cool place away from sunlight and moisture. Avoid perfumes, lotions, and chemicals. Wipe gently with a soft cloth after each use to maintain its luster.
💍 4. How long does Adeline’s gold plating last?
With proper care, our PVD gold plating lasts significantly longer than traditional gold plating. Avoid abrasion, moisture, and harsh chemicals to extend the life of your jewelry and keep it looking new.
🔎 5. What’s the difference between gold-plated and gold-filled jewelry?
Gold-plated jewelry has a thin layer of gold over a base metal, while gold-filled jewelry has a much thicker gold layer bonded mechanically. Adeline uses advanced PVD-plated 18K gold, which offers durability and longevity similar to gold-filled but with a modern, eco-conscious process.
🌎 6. Is Adeline an eco-friendly jewelry brand?
Yes. Sustainability is core to our values. We use ethically sourced materials and our PVD plating process is low-toxic and waste-free, making Adeline a more eco-friendly jewelry brand compared to conventional gold-plating methods.
📏 7. How do I know what size jewelry to order?
We provide detailed size guides for rings, bracelets, and chains on our product pages. If you need help finding the right fit, our customer care team is here to assist you.
🔁 8. Can I return or exchange my jewelry?
Yes, we offer a hassle-free 3-day return and exchange policy. Items must be unused, in original packaging, and eligible per our Return Policy. No questions asked no cost return policy we'll arrange return pickup from the original delivery address.
🔁 9. How is demi-fine jewellery different from fine or fashion jewellery?
Demi-fine jewellery bridges the gap between expensive fine jewellery (made of solid precious metals and high-grade gemstones) and inexpensive fashion jewellery (made of non-precious metals, thin plating, and fake stones). It offers the luxurious look and feel of fine jewellery at a more accessible price point, with superior durability and material quality compared to fashion jewellery.